Responsible Gaming

Gambling is Entertainment, Not Income

Gambling should always be a fun and enjoyable activity, never a way to make money or solve financial problems. Treat any money spent on gambling as the cost of your entertainment — only gamble with what you can afford to lose. Chasing losses or relying on wins to cover expenses can lead to serious harm.

Age Verification & Legal Requirements

In the United Kingdom, you must be 18 years of age or older to gamble legally. It is against the law for anyone under 18 to gamble, and licensed operators are required to verify your age and identity. If you are under 18 — or under the local legal gambling age in your jurisdiction — do not gamble. Keep your account details secure to prevent underage access.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Ask yourself the following questions honestly:

• Do you ever chase losses by gambling more to try to win back money you’ve lost?
• Have you hidden your gambling activity or lied to friends and family about how much you gamble?
• Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
• Have you borrowed money, sold possessions, or used money meant for essentials (rent, bills, food) to gamble?
• Has gambling caused problems in your relationships, work, or studies?
• Do you gamble to escape from stress, anxiety, or depression?
• Have you tried to stop gambling but found you couldn’t?

If you answered “yes” to any of these, it’s important to seek support. You are not alone, and help is available free of charge.

Self-Help Tools & Safer Gambling Controls

Licensed casinos offer practical tools to help you stay in control. Use them proactively — they are there to protect you.

• Deposit Limits: Set a maximum amount you can deposit per day, week, or month.
• Loss Limits: Cap how much you can lose over a set period.
• Reality Checks: Receive pop-up reminders showing how long you’ve been playing and how much you’ve spent.
• Time-Outs / Cooling-Off Periods: Temporarily block access to your account for a chosen period (e.g., 24 hours, 7 days, 30 days).
• Self-Exclusion: Exclude yourself from gambling for a longer period (6 months to 5 years or more). In the UK, you can also use the national multi-operator self-exclusion scheme, GAMSTOP.

Remember to use these tools before gambling becomes a problem. If you feel you are losing control, take a break immediately.

Support Organisations

If you or someone you know is struggling with gambling, contact a specialist organisation. Support is confidential, free, and available 24/7 in many regions.

United Kingdom

• GamCare – National provider of information, advice, and support. Helpline: 0808 8020 133 (available 24/7).
• GamStop – Free, UK-wide self-exclusion scheme that blocks access to all licensed online gambling sites.

International Help (by Jurisdiction)

• Australia: Gambling Help Online – Free, confidential support 24/7. Call 1800 858 858.
• Canada: Responsible Gambling Council – Information, resources, and prevention programs.
• United States: National Council on Problem Gambling – Helpline: 1-800-GAMBLER.
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Provides information and local counselling for gambling addiction.
• Other countries: Please search for your national gambling support service or contact your nearest responsible gambling authority. Examples include GamCare (UK), Gam-Anon, and local healthcare providers.

Seek Help Today

If gambling is causing you stress, financial difficulty, or affecting your mental health, please reach out for support now. You can speak to a trained advisor, access self-exclusion, or talk to a trusted friend or family member. Help is available, recovery is possible, and taking the first step is an act of strength — not weakness.

For urgent support in the UK, call GamCare on 0808 8020 133 or visit www.gamcare.org.uk.